What is Microsoft Copilot?

If you like UNISO Technologies, you're going to LOVE Copilot. Microsoft Copilot is a powerful and innovative solution that leverages artificial intelligence (AI) and natural language processing (NLP) to help you work smarter and faster. With Microsoft Copilot, you can:

Use Natural Language
Use Natural Language

Use natural language to ask and gain immediate insights and responses from your data, documents, and applications.

Collaborate
Collaborate

Improve your team and customer collaboration through intelligent recommendations and suggestions.

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Automate

Automate common tasks and workflow.

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Personalize

Learn new skills and best practices with personalized guidance and feedback.

Integrated with Microsoft 365 and Dynamics 365, Microsoft's Copilot is your ticket to maxing out the potential of your data, tools, and personnel. Being cloud-based solutions of choice for millions of companies worldwide, Microsoft 365 and Dynamics 365 are synonymous with improved productivity and superior business outcomes. By leveraging the power of Copilot and integration within your Microsoft 365 and Dynamics 365 suites, you are setting your business on a journey of remarkable transformation.

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Microsoft Copilot for Dynamics 365

Dynamics 365 is the leading cloud-based business application platform, with over 60 million active users. It includes solutions for sales, customer service, marketing, finance, operations, human resources, commerce, and more. With Microsoft Copilot for Dynamics 365, you can:

Ask questions and get insights from your business data and processes using natural language. For example, you can ask "What are the top opportunities in my pipeline?" or "How satisfied are our customers?" and get instant responses in dashboards, reports, or alerts.

Streamline and automate your tasks and workflows using text commands. For instance, just express "Generate a new lead with these details" or "Send an email to this person", and watch your tasks being completed in no time.

Interact and connect with your clients and prospects using smart suggestions and recommendations. For instance, get customized offers and markdowns tailored to your customer's preferences, or get relevant content and materials recommended based on your customer's journey.

Learn new best practices and strategies to improve your business performance and results with personalized guidance and feedback. For example, you can get suggestions on how to optimize your sales pipeline, or get feedback on how to improve your customer service ratings.

What is Microsoft Dynamics Copilot?

Microsoft Copilot is designed to enhance your productivity and creativity by integrating state-of-the-art AI with Microsoft 365 applications you use daily. Copilot not only helps in browsing the web and searching for answers but also excels in exploring creative potentials and generating useful content, unlocking new possibilities for how work gets done.

Microsoft 365 Copilot redefines how you work, keeping you centered on the tasks that drive your business forward, and taking the load off your shoulders by handling the repetitive and time-intensive jobs. It's not just about working harder; it's about working smarter and making every moment count. Here's how:

Copilot in Word: Save hours of writing, sourcing, and editing time by instantly generating emails, proposals, and outlines.

Copilot in Excel: Analyze data in record time.

Copilot in PowerPoint: Quickly create beautiful presentations by adding relevant content from other documents and customizing your work with recommendations.

Copilot in Outlook: Clear your inbox in minutes instead of hours by summarizing long email threads and drafting suggested replies.

Copilot in Teams: Communicate more effectively by summarizing key meeting discussion points, Identifying areas of agreement and disagreement, and suggesting action items in real-time.

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CRM and ERP systems are essential for managing customer and business data, but let's face it, the manual entry, content creation, and notetaking can really slow things down. That's where Microsoft Dynamics 365 Copilot steps in. With the latest in AI technology, Copilot automates those time-consuming tasks, freeing up your team to tap into their full creative potential and achieve better results across all departments.

Copilot in Microsoft Dynamics 365 Sales is all about giving your sales team what they need most: time. By automating email drafting and meeting summaries that align with your CRM details, your team can spend more time building customer relationships and less on admin work.

Copilot in Dynamics 365 Customer Service ensures your support team has the right answers at their fingertips. Whether responding via chat or email, they can easily reference knowledge bases and past cases to provide top-quality care. Plus, building virtual agents is simpler than ever, plugging into your company's resources to keep responses consistent and accurate.

Copilot in Dynamics 365 Business Central makes creating detailed product listings a breeze for those managing online commerce. Turning simple attributes like color and size into engaging descriptions is done in a snap, and integration with platforms like Shopify means hitting the market is just a click away.

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Copilot for Power Platform is your team's new powerhouse tool, streamlining the way you develop apps, automate workflows, and analyze data. This tool harnesses the capabilities of AI to assist you in creating more efficient solutions, quickly and with precision. Whether you're refining data models, generating applications, or crafting richer data visualizations, Copilot guides your steps, making complex tasks simpler and more intuitive.

With Copilot integrated into Power Platform, your business can:

Accelerate development times

Automate repetitive tasks

Reduce errors

Create chatbots

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One of Copilot's most important features is that it is built on Microsoft's comprehensive approach to security, compliance, and privacy. Two-factor authentication, compliance boundaries, and privacy protections are just some of the ways security is ensured.

Microsoft Copilot is designed to protect tenant, group, and individual data, preventing data leakage. Microsoft Copilot also utilizes user roles in Entra so people only have access to what their access level allows. Security stays tight within your organization.

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